Frequently Asked Questions.
The Order
How long will my order take to arrive?
Most vape orders are delivered within 2 to 5 working days across the UK. Tracked delivery options are available and may arrive slightly faster. Once your order is dispatched, you will receive tracking details by email.
Can I track my vape order after purchase?
Yes, you can easily track your vape order after it has been shipped. A tracking link will be sent to your email once the parcel is dispatched. This allows you to check your delivery status at any time. If there are any delays, our customer support team is happy to assist.
Can I return reusable vape products if I change my mind?
For hygiene and safety reasons, opened e-liquids and used coils cannot be returned. Unopened and unused products may be returned within 14 days. Items must be in original packaging and in resale condition. Please check product details carefully before opening.
About the Reusable Vapes
Are reusable and rechargeable vapes a cost-effective option ?
Yes, reusable and rechargeable vapes are a cost-effective choice for regular vapers. After buying the device, you only need to replace coils and refill e-liquid. This is much cheaper over time than constantly replacing whole devices. Many users choose refillable vapes to save money in the long run.
Do you deliver reusable vape products outside the UK?
At this time, we only deliver vape products within the United Kingdom. Vape laws and shipping regulations vary between countries. Limiting delivery to the UK ensures all orders are shipped legally and safely. International delivery is currently not available.
How do I properly clean a refillable vape pod or tank?
To clean a refillable vape pod or tank, remove it from the device and rinse it with warm water. Allow it to air dry completely before refilling with e-liquid. Avoid using soap or cleaning chemicals, as they can affect the flavour. Regular cleaning helps prevent leaks and improves performance.
Refillable Vape Pods
Are refillable vapes cheaper in the long term?
Yes, refillable vapes are generally cheaper over time. While the initial device cost may be higher, e-liquids and replacement coils are more affordable. This reduces ongoing expenses for frequent users. Many vapers switch to refillable devices to lower their vaping costs.
What is the best refillable vape for beginners?
Beginners should look for simple pod systems or basic vape pens like Hayati Pro Max Plus and Avomi CLIQ . These devices are easy to use, easy to refill, and require minimal maintenance. Models with built-in coils are especially beginner-friendly. A simple and reliable device is usually the best choice for new users.
How do I fill a refillable vape pod correctly?
Open the filling port carefully and add e-liquid slowly. Do not overfill the pod, as this can cause leaking. Close the pod securely and wipe away any excess liquid. Allow the coil to soak before vaping.
Reusable Vape - Guide
Are reusable vapes worth buying?
If you vape regularly, reusable vapes are usually worth it. They cost less over time and create less waste than disposable vapes.
What is the best reusable vape in the UK?
The best reusable vape is one that is easy to use, has good battery life, and replacement coils are easy to find. Pod systems are very popular with beginners.
Can reusable vapes leak?
Yes, sometimes they can leak if the coil is old, not fitted properly, or overfilled. Regular maintenance helps prevent leaks.
Do reusable vapes smell?
They do produce a smell, but it’s usually light and fades quickly. It’s much less strong than cigarette smoke.